Artist’s impressionThis policy sets out how onesophia.officialsite.com.sg, the information website for One Sophia, treats the personal data sent through its enquiry forms: what is collected, for what purpose, how long it is held and how to view, correct or withdraw it.
Last updated .
Personal Data the One Sophia Website Collects
Personal data is collected only when someone submits an enquiry form. A form asks for:
- a name;
- a mobile number;
- an email address;
- optional preferences, such as a unit size or a time to view;
- any message written into the form.
No personal details are needed to read the project details, the location page or any other page.
How Enquiry Data for One Sophia Is Used
The details are used by the Sales Concierge to answer the enquiry about One Sophia: to send the e-brochure, the floor plans or the price list, to arrange a showflat appointment, to answer a question, or, if asked, to send news of the kind recorded under latest updates. They are not used for any unrelated purpose.
How the One Sophia Forms Are Processed
Enquiries are checked by Cloudflare Turnstile, recorded securely in a Cloudflare database and emailed to the Sales Concierge through Resend, an email delivery service; these providers process the details only to deliver the enquiry.
How Long One Sophia Enquiry Data Is Kept
Enquiry records are kept for up to 12 months and then deleted automatically. Earlier deletion can be requested at any time.
PDPA Rights on the One Sophia Website
Under the Personal Data Protection Act 2012, anyone may ask to see the personal data held about them, have it corrected, or withdraw consent to its use. Requests sent to onesophia@officialsite.com.sg are dealt with within a reasonable time, and once consent is withdrawn the Sales Concierge stops all contact about One Sophia.
Cookies on the One Sophia Website
The site sets no advertising or tracking cookies. Cloudflare, which delivers the site, may set strictly necessary security cookies, for instance to keep automated abuse away from the forms; they do not identify anyone by name.
One Sophia Enquiry Data Is Never Sold
Personal data sent through this site is never sold, rented or traded.
Changes to the One Sophia Privacy Policy
This policy may be revised from time to time, and the date above marks the version in force. Questions can be sent to onesophia@officialsite.com.sg or through the contact page.